The staff here is always very gracious and exceptional, plus the airport is conveniently just 0.5 miles away.

A convenient and cozy spot close to a shopping mall, restaurants, and the ocean, all within walking distance.

The staff here were friendly and helpful, the hotel is situated right on a beautiful beach, and our room even had a bathtub.

The hotel was nice and incredibly friendly. The staff was very gracious and exceptional, providing friendly services. The location was perfect to leave at 7 am for an athletic event. The venue was very close to a mall and Meijer. The food was great. I had a wonderful experience at the hotel. The staff was extremely friendly and accommodating, the location was convenient for my early morning plans, and the proximity to a mall and Meijer made everything easily accessible. The food was delicious, and overall, I have nothing but enjoyable memories from my trip.

We absolutely loved our stay here! The best aspects were the friendly staff, delicious breakfast, and convenient location. The staff went above and beyond to make us feel welcome and taken care of. The breakfast had a great variety of options that satisfied everyone's tastes. Plus, the hotel's location was perfect. It was close to many restaurants and in a nice residential area with good places to eat nearby. We also appreciated that it was quick and easy to get to Grand Haven and the beach from the hotel.

Loved the cleanliness, staff, and delicious breakfast.

Would have liked to request a cot for extra sleeping space for my kids. No cots were available.

The location is great for exploring the area, close to the mall and many restaurants. The rooms are new and spacious, and the bed is very comfortable.

Bath had black spots door lock didn't work

Dead lock didn't work

I will definitely return to Norton Shores. The rooms are beautifully maintained, and the complimentary breakfast provides essentials. The exceptionally nice staff ensured all my needs were met. The hotel offers friendly service and a well-maintained pool area. Its excellent location is perfect for attending the Tulip Festival. The hotel is nestled in a lovely building, just a short walk away from restaurants, shopping, Norton Shores, Muskegon.

The room was well-appointed and reasonably spacious with a very comfortable bed, we stayed in all day.

Good location with easy access to various restaurants, dining options, and the Muskegon lakeshore. The rooms were modern and cozy, featuring a comfortable bed and provided toiletries. The attentive and friendly staff were always available to assist guests. had a great experience and plan on returning.

The room had a flat-screen TV with cable channels and tea and coffee making equipment. The comfortable bed made for a good night's sleep. The hotel features a well-maintained pool. The location is absolutely perfect, surrounded by several shopping centers.

Spacious rooms that are kept in great condition, plus a friendly staff serving up a complimentary breakfast 🌟.

Location, friendly staff, convenient, clean room, nice décor, breakfast variety.

All good.

They let us check in early to accommodate an early arrival. The hotel was close to shopping, restaurants, and the interstate. Great breakfast in the morning with a nice variety. Pool and spa were a hit with everyone.